Right to Erasure Request Form

Under Article 17 if the EU General Data Protection Regulation (GDPR) you have the right to request the complete removal of personal data stored by HOPE without undue delay (right of erasure). You can exercise this right when:

• The controller no longer needs the data for the purpose that it was originally collected;
• The individual withdraws consent;
• The individual objects to the processing and the organisation has no overriding legitimate interest in the data;
• The controller or processor collected the data unlawfully;
• The data must be erased to comply with a legal obligation; or
• The data was processed in relation to the offer of information society services to a child.

HOPE can refuse to comply with a request for erasure if:

• The processing is protected by the right to freedom of expression;
• Processing the data is necessary to comply with a legal obligation for the performance of a public interest task or exercise of official authority;
• The data is for health purposes in the public interest;
• The data is being used for archiving purposes in the public interest, scientific or historical research, or statistical purposes; or
• The processing is necessary to exercise or defend legal claims.

HOPE can also refuse to comply with a request for erasure if it is manifestly unfounded or excessive, taking into account whether the request is repetitive in nature. If we consider that a request is manifestly unfounded or excessive we reserve the right to:

• request a "reasonable fee" to deal with the request; or
• refuse to deal with the request.

You can make this request in writing using our downloadable Right of Erasure Request Form or you can submit your request electronically via this online form.

We will endeavour to respond promptly and in any event within one month of the latest of the following:
• Our receipt of your written request; or
• Our receipt of any further information we may ask you to provide to enable us to comply with your request.

The information you supply in this form will only be used for the purposes of identifying the personal data you are requesting and responding to your request.

To process your request we require 2 forms of identification:
1) Proof of Identity: Passport, photo driving licence, birth certificate.
2) Proof of Address: Utility bill, bank statement, credit card statement (no more than 3 months old).

Note: The Hope Foundation only stores the personal data of it's supporters for as long as it is required in accordance with our Data Retention Policy. If your last interaction with HOPE was prior to 2011 your data may not be available.